We came to Village Northwest because it's not an institution; it's about the individual.
Everything is done in the best interest of the resident, and we knew Marcia would
come first. That makes it easier to enroll your child, knowing that the staff cares and
will bend over backwards to help her. The Village seeks to provide everything so
Marcia can reach her highest potential, whatever that may be. That's what's so important,
and that's why the Village is such a blessing.
- Ervin and Gladys Bolkema
parents of Marcia,
VNU resident

What makes our employees excellent is the day-to-day connections we have with
  individuals where we're helping them with their basic needs, like knowing how  
they like to be woken up in the morning The Village is well beyond a job; we're a family.
- Daphne Bremer
Direct Support Professional

When Jennifer was 16 and her sisters left for college, she asked us, 'Where am I going
to school?' On her 18th birthday, she moved to the Village. There Jennifer felt security
and, most importantly, accomplishment. Now she resides in a community home where
she prepares meals ,helps with cleaning, shops for her personal  needs and works
30 hours a week. She is a productive and quality citizen of this country. Only through the
efforts and diligence of VNU could this have been accomplished.
- Dean and Maureen Freed
parents of Jennifer,
VNU resident

I'm honored to assist our residents in enjoying a quality of life that brings them dignity
and purpose while doing my best to see that a person is doing what they enjoy or
accomplishing what they want. Seeing the challenges the residents face day-to-day has
helped me to live my own life with more enthusiasm and appreciation. I especially admire
their courage and the strength they display. Most have an incredibly positive attitude and
always try their best. It truly amazes me!
- Cindy Van Brake,
Cognitive Skills Instructor

I have always thought that the individuals in my care have taught me more about life than
I could ever teach them. They accept everyone that they interact with as a friend and have
an unconditional gratitude for everything you do for them. In my 23 years at the Village, I've
gained support, encouragement and love. The Village is my second family; it's not just a job
for me, but a way of life.
- Margie Kersten,
Direct Support Professional

At VNU, not only do we have the love and friendship of each individual, but also of their
families. It's such a benefit to know that so many people believe in you and trust you
to take care of their child. And so rewarding when you see their children's dreams come
true. Individuals who once were so dependent on staff now make their own meals and have
jobs they are proud of. With VNU, all this is possible and more.
- Linda Lou McAlpine,
Direct Support Professional and Iowa
Association of Community Providers 2007
Direct Support Professional of the Year

The day Cody moved to VNU was the single most important event in our lives.  
Cody felt right at home when he arrived, and now he has developed in almost all
aspects of his life. What the Village provides for him is the essence of his life, and  
knowing that he is living in an environment that nurtures him and provides such
exceptional care is everything we could possibly hope for.
- Jay and Melissa Decker,
parents of Cody,
VNU resident